Terms and Conditions

The master legal framework and rules of engagement for Timberlake's RCM services

1. Acceptance of Terms

By accessing or using the website of TimberLake Service (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use this website.

2. Intellectualy Property Rights

All content available on this website, including but not limited to text, graphics, logos, icons, images, downloadable materials, and software, is the property of TimberLake Service unless otherwise stated.

You may not copy, reproduce, modify, distribute, transmit, display, publish, license, create derivative works from, or otherwise use any content from this website without prior written consent from TimberLake Service.

3. Use of Website

The information provided on this website is for general informational purposes related to medical billing, revenue cycle management, and credentialing services.

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the website or related systems
  • Misuse passwords, confidential information, or security features
  • Interfere with the proper functioning of the website

We reserve the right to restrict or terminate access to users who violate these Terms.

4. Services Disclaimer

TimberLake Service provides medical billing and credentialing support services. Availability of services may vary based on jurisdiction, regulatory requirements, and eligibility criteria.

All service engagements are subject to separate written agreements between TimberLake Service and the client.

5. No Warranty

All information and materials on this website are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

While we strive to keep the information accurate and up to date, TimberLake Service makes no guarantees regarding the completeness, reliability, or accuracy of website content. Users should independently verify information before making business or financial decisions.

6. Limitation of Liability

To the fullest extent permitted by law, TimberLake Service shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to:

  • Use or inability to use this website
  • Errors, omissions, interruptions, or delays
  • Reliance on information provided on the site
  • Linked third-party websites

This limitation applies even if TimberLake Service has been advised of potential damages.

7. SMS Communication Policy

SMS Consent

Phone numbers collected as part of the SMS consent process will not be shared or sold to third parties for marketing purposes.

Types of Messages

If you opt-in to receive SMS messages from TimberLake Service, you may receive messages related to:

  • Appointment confirmations
  • Credentialing updates
  • Billing or account notifications
  • Service-related communications

Example:
“Hello, this is a reminder regarding your credentialing application status. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 5 messages per week related to your account or services.

Messaging Fees

Standard message and data rates may apply depending on your mobile carrier plan. Charges may vary for domestic and international messaging.

Opt-In Methods

You may opt in to receive SMS messages by:

  • Submitting an online form on our website
  • Providing written or verbal consent

Opt-Out Instructions

You may opt out at any time by replying “STOP” to any message.
You may also contact us directly to request removal from our messaging list.

Help

For assistance, reply “HELP” to any SMS message or contact us via the Contact page on our website.

8. User Submissions

Any information submitted through forms on this website becomes subject to our Privacy Policy. We handle client information in accordance with applicable healthcare and data protection laws.

9. Third-Party Links

This website may contain links to third-party websites for informational purposes. TimberLake Service is not responsible for the content, policies, or practices of external websites.

10. Compliance with Laws

This website is intended for use in jurisdictions where its services comply with applicable healthcare and business regulations. Users are responsible for ensuring their use of the website complies with local laws.

11. Changes to These Terms

TimberLake Service reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

We encourage users to review this page periodically.

12. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and TimberLake Service regarding use of this website and supersede any prior agreements or understandings.

13. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

TimberLake Service
Email: hr@tlscred.com
Phone: +1(864)363-7077
Website: timberlakecred.com